Return and Refund Policy

Welcome to La Tobacco & Vapor (“the Store”)!

We offer a generous return and refund policy to ensure your satisfaction with your purchases.

1. Return Policy:

  • You can return any unused or unopened product within 30 days of the purchase date.
  • The product must be in its original condition with all packaging and documentation.
  • You must have the original receipt.
  • You can exchange the product for any other product in our store of equal or greater value.
  • The store will be responsible for the shipping costs associated with exchanging the product.

2. Refund Policy:

  • You can receive a full refund for any unused or unopened product within 30 days of the purchase date.
  • The product must be in its original condition with all packaging and documentation.
  • You must have the original receipt.
  • Your refund will be issued in full to the payment method you used to purchase the product.
  • The store will be responsible for the shipping costs associated with returning the product.

3. Exceptions:

  • Products that have been used or opened cannot be returned or refunded.
  • Products that were purchased from another store cannot be returned or refunded.
  • Products that were shipped to other countries cannot be returned or refunded.

4. Contact Us:

  • If you have any questions or concerns about the return and refund policy, please contact us:
    • Email: [email protected]
    • Phone Number: [phone number]