Return and Refund Policy
Welcome to La Tobacco & Vapor (“the Store”)!
We offer a generous return and refund policy to ensure your satisfaction with your purchases.
1. Return Policy:
- You can return any unused or unopened product within 30 days of the purchase date.
- The product must be in its original condition with all packaging and documentation.
- You must have the original receipt.
- You can exchange the product for any other product in our store of equal or greater value.
- The store will be responsible for the shipping costs associated with exchanging the product.
2. Refund Policy:
- You can receive a full refund for any unused or unopened product within 30 days of the purchase date.
- The product must be in its original condition with all packaging and documentation.
- You must have the original receipt.
- Your refund will be issued in full to the payment method you used to purchase the product.
- The store will be responsible for the shipping costs associated with returning the product.
3. Exceptions:
- Products that have been used or opened cannot be returned or refunded.
- Products that were purchased from another store cannot be returned or refunded.
- Products that were shipped to other countries cannot be returned or refunded.
4. Contact Us:
- If you have any questions or concerns about the return and refund policy, please contact us:
- Email: [email protected]
- Phone Number: [phone number]